Here at Weekends Direct we take our responsibilities as a tour operator very seriously and do all we can to protect our clients as much as ourselves. Our aim is to achieve the highest possible standards in quality and as part of this we feel our terms and conditions for each booking are extremely fair to all parties.

Please make sure that you have fully understood the terms below before agreeing to our terms as it is important that you know what is promised by Weekends Direct and what we expect from you in return. Rather than legal jargon, we have tried to keep this as simple as possible and in plain English. There are key areas that you do need to be fully aware of and they are cancellation charges and your behaviour, we definitely do not try to inhibit your celebration but we do also have a responsibility to our suppliers as well to uphold.

All bookings made with Weekends Direct are subject to the following terms and conditions. Please make sure you agree to them before placing your booking.



Terms and Conditions.
These terms and conditions govern the contract between you and us to the exclusion of all other terms and conditions save for those implied by law, and no variation to these terms and conditions shall be valid unless in writing and signed by you and a Weekends Direct director.

Abbreviations
"We/us" means Weekends Direct Weekends Direct Ltd.
"The Event" means any holiday, accommodation, activity or function organised or advertised by us.
"You" means the person or company who is authorised to sign the Weekends Direct booking form.
"Supplier" means the company or person that is holding or providing the event or any part of it.
"Price" means the total cost of the event.



1. Terms and Conditions
These terms and conditions govern the contract between you and us to the exclusion of all other terms and conditions save for those implied by law, and no variation to these terms and conditions shall be valid unless in writing and signed by you and one of our directors.

2. Formation of Contract
No contract shall arise between you and us until:
a) you have chosen an event which is either advertised on our website or you have been given a quotation by email from us that meets with your approval.
b) we have received a signed booking form with a deposit or full payment confirming your intention to pay for an event.
c) we have sent you written confirmation of our acceptance of your booking via email, we do not send booking confirmation of any sort via the UK postal system.
Booking confirmations are sent to you by email within 48 hours of being received by us, reasonable allowances by you for all online bookings during weekends and Public Holidays must be taken into account.

3. Payments
When returning the booking form to us you must pay a deposit. The initial deposit will be 30% of the total invoice price, or such lower sum as we ask for if the event is a special offer. Deposits are used by us to enter into the contractual arrangements on your behalf and are non refundable. Four weeks after your initial booking has been made, we will require a secondary deposit of £35 per person travelling except for the group leader. If you have already paid 30% at the time of booking, you may ignore this and go straight to the final balance. You must pay the balance of the package price not less than 6 weeks before the day upon which the event is due to start if you are travelling to a UK destination or 7 weeks for all European events. If the event is due to start within 6 weeks of the booking date you must pay the whole of the price of the "Event" and provide a signed booking form. The balance of the price is used by us to meet our liabilities to our suppliers on your behalf and is non refundable. You may pay by either using our online Credit/debit facility, personal or company cheque, online transfer, bankers draft or by telephone with your debit card or credit card details. If you pay by company or personal credit or debit card, there will be a handling charge of 2% added to the transaction value. Please note that if you fail to pay the remaining balance of your event when due you shall be deemed to have cancelled the event.

4. Alterations Made By Us
If due to circumstances beyond our control and our suppliers, it becomes necessary to make small alterations to your event we will try to contact you prior to the event where possible. Small alterations are based on the information given to us by you at time of booking and are considered by us to be a change that we would not reasonably expect it to have a significant effect on your package. If it is necessary to make a small alternation to your event, this will not be considered a genuine reason for you to cancel or change the event and you will not be entitled to any compensation. If a significant change to your event is required we shall inform you of the changes as soon as possible, where possible we will offer an alternative event to the same value or allow you to choose an alternative package and refund the difference in cost to you immediately if you have paid for your event in full. If you are not willing to accept these changes, we will consider the booking to be cancelled and you will receive a full refund of the monies you have paid to us minus the initial booking deposit.

5. Alterations made by you.
All changes must be made in writing or via email and we will try to accommodate any reasonable changes you wish to make to the event. All changes made within 5 weeks of the event will subject to an administration fee, (please see 5.1) and cannot be guaranteed so it is important that you provide accurate details at the time of booking. If you wish to increase or decrease the number of persons participating in the event after your booking has been confirmed by us, we cannot guarantee that the price will not change and it will depend upon the arrangements that we are able to make with our suppliers. Should the changes that you wish t make, make the event uneconomical for us, the event will be deemed as cancelled by you and will be subject to our cancellation charges below. Subject to our written agreement you may transfer your booking to a person who satisfies all the conditions applicable to the event, any name transfers within 5 weeks of the travel date maybe subject to a £25 administration charge. In the case of late arrival by any person within your party, to either your accommodation, activity or any transport included in your event will be deemed as a cancellation of the event and therefore Weekends Direct will not be responsible for providing any alternative arrangements. For all events where air travel is not included, we expect all parties to arrive within 15 minutes of the agreed time on your event itinerary, we provide contact numbers for all of our suppliers and expect you to inform them at least 30 minutes before the scheduled time to advise them of your delays. If you arrive later than the scheduled time, it will be the decision of the supplier if you are able to continue with your event and Weekends Direct accepts no responsibility for late arrivals.

5.1. Administration Fees.
Where possible Weekends Direct will always try and accommodate changes to your booking, however, changes to any booking with 5 weeks of the travel date are subject to the following administration fees.
a) Change of name; if your amendment falls within 2 to 5 weeks of the travel date, a £10.00 admin fee will be required to change any group names.
b) Amend group numbers; if you?re amendment falls within 2 to 5 weeks of the travel date and you would like to add additional people to your bookings, a £15 admin fee will be required.
c) Amendment of package; if you're amendment falls within 2 to 5 weeks of the travel date and you would like to amend any part of the package booked i.e. accommodation or activities, please refer to section 7 or 7.1 Cancellation by You.

6. Cancellation by Us
We may cancel the event or any part of it
a) for safety reasons if we or our supplier(s) regard adverse weather conditions or other safety concerns as unacceptable and which cannot reasonably be overcome
b) If we reasonably believe that you may cause harm or damage to our reputation or to the reputation of our suppliers or to property belonging to our suppliers
c) if supplier or suppliers is or are unable to host the event for any reason;

7. Cancellation by You (Within the UK)
If you cancel the event for any reason you must pay us a cancellation fee. The amount of the cancellation fee is calculated according to the date on which we receive written notice of your wish to cancel. We therefore strongly recommend that you take out independent holiday insurance to cover any cancellations. More than 50 days before the event date = 30% of the total event price or the 2nd deposit. More than 30 days and less than 50 before the event date = 50% of the total event price 30 days or less before the date of the event =100% of the total event price

7.1. Cancellation by You (Outside the UK)
If you cancel the event for any reason you must pay us a cancellation fee. The amount of the cancellation fee is calculated according to the date on which we receive written notice of your wish to cancel. We therefore strongly recommend that you take out independent holiday insurance to cover any cancellations. More than 42 days before the event date 30% of the total event price 42 days or less before the date of the event 100% of the total event price

8. Your Obligations
You shall: at all times behave in a safe, responsible and courteous manner; comply with all instructions; regulations and codes of practice issued by us or our suppliers; ensure that you comply with all age restrictions imposed by our suppliers; ensure that you comply with all arrival times, and dress appropriately for the event. If you breach these obligations we may cancel or curtail the event or any part of it and in those circumstances you shall not be entitled to any refund whatsoever. We strongly recommend that you purchase Travel Insurance suitable for your needs (including delays to departure for events involving travel by public transport) before the event.

9. Our Obligations
We shall take reasonable care and skill in arranging the event and comply with all applicable laws in relation to the event and where ever possible, re-schedule the event instead of cancelling. We will always try to visit as many of our suppliers as possible to assess quality and professionalism, however in times when it is not possible to do so, we have selected suppliers by either recommendation or referrals from companies or people that have visited them.

10. Complaints
If you are satisfied with the services that we provide to you then you must inform as soon as possible the appropriate person, for example the hotel or restaurant management. If they are unable to resolve matters to your satisfaction then you must inform us in writing within 21 days of the conclusion of the event. No complaint will be accepted after that time limit and you will be deemed to have been fully satisfied with all parts of the event and the services we have provided to you. We will acknowledge any complaint promptly and endeavour to deal with the complaint as quickly as possible.

11. Contracts (Rights of Third Parties) Act 1999
Nothing in this agreement shall confer on any third party any benefit or right to enforce any terms of this agreement.

12. Promotions
Please ask for more details before you accept this contract, all prices are valid at the time of booking. When a FREE place is offered it is done so on the proviso that the FREE place will only be valid to groups who have 15 people or more in their group all paying the full package price per person. No exceptions to this rule will apply

13. Accommodation   Ratings
We work very hard to provide great value accommodation in all of our destinations across the UK and Europe whether it be Hotels or apartments. With such a vast range of accommodation at our disposal, official star ratings will vary from country to country, therefore all ratings advertised by Weekends Direct our based on facilities, location and how suitable they are for large groups of single sex parties and not official star ratings. Most of the hotels and apartments that we use will require a security deposit to cover against any damages and in most cases these are returned without question. It is however your responsibility to have respect for the property that you are staying in, it?s staff and other guests staying there, please refer to point 8. Your Obligations.

14. Jurisdiction
This Agreement shall be construed in accordance with the laws of England and Wales and the Courts of England and Wales shall have exclusive jurisdiction to deal with any disputes arising between you and us or our suppliers.

15. Marketing Material
All of the photographs and illustrations on our website are for marketing purposes and are therefore for representation uses only. We also reserve the right to discontinue any special offers without notice.